Terms and Conditions

Effective Date: December 22, 2025
Last Updated: December 22, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the website customroofsolutions.com (the “Site”) and the services provided by Custom Roof Solutions (“Company,” “we,” “us,” or “our”).

By accessing or using this Site, requesting an estimate, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Use of Website

You agree to use this Site only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others.

You agree not to:

Use the Site for fraudulent, deceptive, or misleading purposes
Attempt to gain unauthorized access to the Site or its systems
Interfere with the security, functionality, or performance of the Site
Use automated tools, bots, or scraping technologies without permission

2. Estimates, Quotes, and Services

2.1 Estimates

Any estimates or quotes provided through the Site, by phone, email, text, or in person are non-binding and provided for informational purposes only. Final pricing may vary based on actual site conditions, materials, labor requirements, inspections, permits, weather conditions, and changes to the scope of work.

2.2 Scope of Work

All roofing services are governed by a separate written proposal, agreement, or contract between you and Custom Roof Solutions. In the event of a conflict, the written service agreement shall control.

2.3 Changes and Delays

Project timelines may be affected by weather conditions, material availability, inspections, permitting delays, or other circumstances beyond our control. Custom Roof Solutions is not responsible for delays caused by such events.

3. Payments and Fees

Payment terms, deposits, progress payments, and final balances are governed by your written service agreement. Failure to make required payments may result in suspension of work, additional fees, or legal remedies as permitted by law.

4. Warranties and Disclaimers

4.1 Manufacturer Warranties

Roofing materials may be covered by manufacturer warranties. These warranties are issued by the manufacturer and are subject to their terms and conditions. Custom Roof Solutions does not control or guarantee manufacturer warranties.

4.2 Workmanship Warranty

Any workmanship warranty offered by Custom Roof Solutions is limited to the specific terms outlined in your written service agreement.

4.3 Disclaimer

The Site and its content are provided “as is” and “as available.” To the fullest extent permitted by law, Custom Roof Solutions disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

5. Limitation of Liability

To the maximum extent permitted by law, Custom Roof Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or our services, even if advised of the possibility of such damages.

Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim.

6. Indemnification

You agree to indemnify and hold harmless Custom Roof Solutions, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, or expenses, including reasonable attorney’s fees, arising from:

Your use of the Site
Your violation of these Terms
Your violation of any applicable law or third-party rights

7. Intellectual Property

All content on this Site, including text, images, logos, graphics, and layout, is the property of Custom Roof Solutions or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from this content without prior written consent.

8. Third-Party Links

The Site may contain links to third-party websites. Custom Roof Solutions does not control or endorse those websites and is not responsible for their content, policies, or practices.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any legal action arising out of or related to these Terms or the services shall be brought exclusively in the state or federal courts located in Florida.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Terms.

12. Contact Information

Custom Roof Solutions
Jacksonville: (904) 808-3550
Tampa: (813) 644-2213
Email: info@CustomRoofSolutions.com

Address:
1719 Emerson St
Jacksonville, FL 32207