Privacy Policy

Effective Date: December 22, 2025
Last Updated: December 22, 2025

Custom Roof Solutions (“we,” “us,” or “our”) operates the website https://customroofsolutions.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request services, or communicate with us.

By using this Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or quote request form

  • Call, email, or otherwise communicate with us

  • Request roofing services or inspections

This information may include:

  • Name

  • Phone number

  • Email address

  • Property address

  • Project details or service requests

Automatically Collected Information

When you visit our Site, we may automatically collect certain information such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on the Site

This data helps us improve website functionality and user experience.

Cookies & Tracking Technologies

Our Site may use cookies and similar tracking technologies to:

  • Analyze website traffic and usage

  • Improve performance and user experience

  • Support marketing and advertising efforts

You may disable cookies through your browser settings, though doing so may limit some Site features.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Provide roofing estimates and customer support

  • Improve our website and services

  • Communicate updates, promotions, or service-related notices

  • Comply with legal and regulatory obligations

  • Protect against fraud or unauthorized activity

Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers (hosting, analytics, marketing support)

  • Contractors or partners assisting with requested services

  • Legal authorities if required by law or to protect rights and safety

  • Parties involved in a business transaction such as a merger or sale

All third parties are required to keep your information confidential.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online data transmission or storage system can be guaranteed to be 100% secure.

Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your information, subject to legal obligations

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of any changes.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Custom Roof Solutions
Jacksonville: (904) 808-3550
Tampa: (813) 644-2213
Email: info@CustomRoofSolutions.com
Address:
1719 Emerson St
Jacksonville, FL 32207